Welcome!

Weblogic Authors: Yeshim Deniz, Elizabeth White, Michael Meiner, Michael Bushong, Avi Rosenthal

Blog Feed Post

Biomni Announces API for ServiceNow

Consumerize Any IT Service - Physical, Virtual or Cloud - with Independent IT Service Catalog for ServiceDesk ITSM

SERVICE DESK UK - Apr, 24, 2012 - Biomni, the pioneer of User-Centric Enterprise Service Catalog and Request Fulfillment solutions, today announced integration with ServiceNow, making the powerful ITSM solution even more consumable by businesses end-user customers.

With the new Application Programming Interface (API) to Biomni's independent, customer-focused service catalog, IT Departments easily and quickly optimize ServiceNow operations and provide a single point of contact for viewing and requesting new IT products and services. Biomni offers integration options to the most widely deployed ITSM suites, Cloud/Virtualization vendors, Systems Management products and Financial/Human Resources systems. The new ServiceNow API is immediately available through the Biomni community website which can be accessed here.

"To achieve Self-Service success, IT Departments must deliver a rich, intuitive online experience," said Roy Illsley, principal analyst, Ovum. "Now is the time to challenge current IT thinking and propose new and different ways of doing business."

Stop Defaulting to Incumbent Service Desk Tools
Biomni's library of APIs enable IT Departments to achieve greater agility and provide recognizable business value with a rich, intuitive IT service catalog experience. An iTunes-like approach to Service Catalog delivery makes it easy for end-users to understand which IT services are available to them - based on their specific job role - and Biomni aids them in consuming those IT services in a non-technical way.

"Corporate IT customers are savvy consumers and expect an environment that can be easily understood when ordering software, hardware and services," said Angus Gregory, Chief Executive Officer, Biomni. "There are many benefits for adopting a specialized Service Catalog from increasing self-service to defining and controlling what is offered. Service Desk tools are predominantly designed for an IT audience; the language used and the level of information and functions offered are not consumer-friendly."

APIs help define global business
Biomni solutions go well beyond the orchestration of tasks and enhance the end-user's experience in the front office - regardless of the back office IT system. A service-oriented approach offers organizations the most cost-effective, powerful, and easily configured dedicated Front Office solution for IT.

Other APIs from Biomni are available for:

  • ITSM suite solutions: BMC, HP, CA, ServiceNow, Symantec,
  • Cloud/Virtualizations: VMware, Citrix, CloudStack, Amazon Web Services, Rackspace, Microsoft 365, IBM SmartCloud
  • Systems Management: Symantec ITMS7.1, Microsoft SCCM, Qwest Software
  • Financial/HR: SAP, Oracle, PeopleSoft

API Wizard: Watch a video about Biomni' API Wizard

About Biomni
Biomni is an international pioneer of Service Catalog and Request Fulfillment solutions. With Biomni in play, IT departments transform into the agile business partner that the overall business demands. Biomni is ideal for the business customer who expects a self-service shopping experience with excellent customer service from IT. Biomni helps IT departments deliver and support an ever-increasing range of physical devices, software and virtual infrastructures. Well over 1.4 million users are in production worldwide at leading global service providers and in corporate enterprises. Biomni is a proud member of VMware's Tap Alliance Program, an Amazon Web Services (AWS) Solutions Provider, a certified Microsoft ISV, and an accredited Symantec™ Developer Partner. www.biomni.com

###

For more information, press only:
Heidi Groshelle
Groshelle Communications
+1.415-307-1380
[email protected]

Video about The Biomni ServiceNow API http://www.youtube.com/watch?v=q83AqJQogTw&feature=youtu.be

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

IoT & Smart Cities Stories
Early Bird Registration Discount Expires on August 31, 2018 Conference Registration Link ▸ HERE. Pick from all 200 sessions in all 10 tracks, plus 22 Keynotes & General Sessions! Lunch is served two days. EXPIRES AUGUST 31, 2018. Ticket prices: ($1,295-Aug 31) ($1,495-Oct 31) ($1,995-Nov 12) ($2,500-Walk-in)
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...
The challenges of aggregating data from consumer-oriented devices, such as wearable technologies and smart thermostats, are fairly well-understood. However, there are a new set of challenges for IoT devices that generate megabytes or gigabytes of data per second. Certainly, the infrastructure will have to change, as those volumes of data will likely overwhelm the available bandwidth for aggregating the data into a central repository. Ochandarena discusses a whole new way to think about your next...
CloudEXPO | DevOpsSUMMIT | DXWorldEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...
All in Mobile is a place where we continually maximize their impact by fostering understanding, empathy, insights, creativity and joy. They believe that a truly useful and desirable mobile app doesn't need the brightest idea or the most advanced technology. A great product begins with understanding people. It's easy to think that customers will love your app, but can you justify it? They make sure your final app is something that users truly want and need. The only way to do this is by ...
DXWorldEXPO LLC announced today that Big Data Federation to Exhibit at the 22nd International CloudEXPO, colocated with DevOpsSUMMIT and DXWorldEXPO, November 12-13, 2018 in New York City. Big Data Federation, Inc. develops and applies artificial intelligence to predict financial and economic events that matter. The company uncovers patterns and precise drivers of performance and outcomes with the aid of machine-learning algorithms, big data, and fundamental analysis. Their products are deployed...