Welcome!

Weblogic Authors: Yeshim Deniz, Elizabeth White, Michael Meiner, Michael Bushong, Avi Rosenthal

News Feed Item

Oracle Announces Winners of the Travel and Transportation Industry Excellence Awards

Menlo Worldwide Logistics, Southwest Airlines and The Emirates Group Honored for Innovative Transformation and Industry Leadership

REDWOOD SHORES, CA -- (Marketwire) -- 12/19/12 -- Oracle (NASDAQ: ORCL)

News Facts

  • Recognizing industry innovation and business leadership, Oracle honored Menlo Worldwide Logistics, Southwest Airlines, and The Emirates Group as winners of the 2012 Travel and Transportation Industry Excellence Awards, presented at Oracle OpenWorld San Francisco.
  • The annual awards recognize successful transformation and leadership in the travel and transportation industry.

Southwest Airlines

  • Southwest Airlines (Southwest) -- which including its wholly owned subsidiary, AirTran Airways, serves 97 destinations in 41 states, District of Columbia, the Commonwealth of Puerto Rico, and six international countries with a fleet of 698 Boeing jets, wanted to restructure and expand its customer loyalty program, Rapid Rewards®.
  • Southwest Airlines determined that its legacy information technology (IT) infrastructure could not support the company's vision for an expanded program, and it looked to Oracle for a solution. Southwest used Oracle's Customer Relationship Management (CRM) applications as the foundation for its All New Rapid Rewards program.
  • Oracle CRM applications have enabled Southwest Airlines to gain a single view into all customer activity and interactions with the company, across all channels. It also has helped to streamline e-mail and other types of customer communications. By integrating the Oracle CRM solution with the company computer telephony integration environment, it can now identify customers based on their telephone numbers and immediately populate the agent's desktop with the customer's information before taking the call to improve the overall customer experience.
  • The company uses Oracle CRM to support an expanded Rapid Rewards program that includes no black out dates, availability of every seat for reward travel, variable earn and burn capabilities, and points that do not expire.
  • Customers have responded enthusiastically to the All New Rapid Rewards program, which was launched in March 2011. Southwest has achieved double-digit growth in new members over the last year. Through June 2012, the program generated more than $300 million in incremental revenue, as well as a 20 percent increase in new member acquisitions. In addition, Rapid Rewards partner revenues increased by 46 percent in the same period.

The Emirates Group

  • The Emirates Group, a global provider of aviation, travel, tourism and leisure services, is spearheaded by Emirates -- one of the world's fastest growing airlines. Mercator is the Emirates Group external IT operating unit, which both serves the company's needs and provides IT services and solutions to other airlines.
  • In the early 90s, The Emirates Group realized that effective revenue accounting and enterprise performance management capabilities would be key to sustained growth. The company used Oracle Database and Oracle Developer Tools to build RAPID -- a comprehensive, end-to-end solution for passenger, cargo and mail revenue accounting designed to provide airline performance metrics derived from operational data.
  • While RAPID was initially designed for use within the Emirates Group, mercator has subsequently begun to provide the scalable and robust solution via a variety of deployment models -- hosted, on premise and fully outsourced -- to more than 50 airlines around the globe.
  • Mercator chose Oracle's Database as the foundation for RAPID because of its robustness, scalability and security. The company relies on Oracle's Developer Tools to help it continuously and efficiently evolve the solution to meet the changing aviation industry and market needs.
  • RAPID has witnessed exponential growth over the past decade and is now a leading revenue accounting solution for the industry. The solution helps Emirates and other airlines through proven, yet highly innovative revenue accounting processes, helps to improve cash flow through expanded visibility into receivables and helps to optimize profits through swift and accurate revenue earned determination. Furthermore RAPID helps to reduce revenue accounting overhead costs and boosts productivity through streamlined processes.

Menlo Worldwide Logistics

  • Menlo Worldwide Logistics, a leading provider of third party logistics (3PL), transportation management, freight brokerage and supply chain services across North America, 20 countries, and five continents, looked to create an enterprise wide transportation management platform to improve visibility and optimize value for its customers. It also looked to reduce maintenance costs associated with the disparate legacy systems.
  • The company standardized on the Oracle E-Business Suite, Oracle Transportation Management, Oracle Database and Oracle Fusion Middleware to create a unified operating platform that supports multiple clients and services. By replacing five legacy transportation management platforms, the new system provides a cost effective technology solution that significantly improves visibility and functionality.
  • Launching the new platform was critical to enabling a tier-one truck original equipment manufacturer (OEM) to support its multi-billion dollar supply chain transformation initiative. Enabled by this technology platform, Menlo and its customer are driving significant savings in logistics costs and more efficiently managing more than $300 million in transportation spend for the OEM.

Supporting Quote

  • "Travel and transportation companies operate in an increasingly volatile industry, with unpredictable fuel costs, increased competition and growing compliance requirements. Innovation and operational excellence are the keys to continued profitability," said Sundar Swaminathan, director of transportation industry strategy and marketing, Oracle. "The winners of Oracle's 2012 Travel and Transportation Industry Excellence Awards demonstrate these qualities and show how ingenuity and the right technology can come together to enable enterprises to capitalize on new opportunities for growth."

Supporting Resources

About Oracle in Industries
Oracle industry solutions leverage the company's best-in-class portfolio of products to address complex business processes relevant to the travel and transportation industry, helping to speed time to market, reduce costs and gain a competitive edge.

About Oracle
Oracle (NASDAQ: ORCL) provides the most complete, open, and integrated business software and hardware systems in the world. For more information about Oracle, visit oracle.com

Trademark
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info
Carla Foster
Oracle
+1.650.506.8611
Email Contact

Mary Tobin
O'Keeffe & Company
+1.503.658.7396
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
Infoblox delivers Actionable Network Intelligence to enterprise, government, and service provider customers around the world. They are the industry leader in DNS, DHCP, and IP address management, the category known as DDI. We empower thousands of organizations to control and secure their networks from the core-enabling them to increase efficiency and visibility, improve customer service, and meet compliance requirements.
SYS-CON Events announced today that IBM has been named “Diamond Sponsor” of SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California.
Join IBM November 1 at 21st Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA, and learn how IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Cognitive analysis impacts today’s systems with unparalleled ability that were previously available only to manned, back-end operations. Thanks to cloud processing, IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Imagine a robot vacuum that becomes your personal assistant tha...
In a recent survey, Sumo Logic surveyed 1,500 customers who employ cloud services such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). According to the survey, a quarter of the respondents have already deployed Docker containers and nearly as many (23 percent) are employing the AWS Lambda serverless computing framework. It’s clear: serverless is here to stay. The adoption does come with some needed changes, within both application development and operations. Tha...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, will lead you through the exciting evolution of the cloud. He'll look at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering ...
SYS-CON Events announced today that Avere Systems, a leading provider of enterprise storage for the hybrid cloud, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Avere delivers a more modern architectural approach to storage that doesn't require the overprovisioning of storage capacity to achieve performance, overspending on expensive storage media for inactive data or the overbui...
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
SYS-CON Events announced today that TidalScale will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TidalScale is the leading provider of Software-Defined Servers that bring flexibility to modern data centers by right-sizing servers on the fly to fit any data set or workload. TidalScale’s award-winning inverse hypervisor technology combines multiple commodity servers (including their ass...
SYS-CON Events announced today that N3N will exhibit at SYS-CON's @ThingsExpo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. N3N’s solutions increase the effectiveness of operations and control centers, increase the value of IoT investments, and facilitate real-time operational decision making. N3N enables operations teams with a four dimensional digital “big board” that consolidates real-time live video feeds alongside IoT sensor data a...
As hybrid cloud becomes the de-facto standard mode of operation for most enterprises, new challenges arise on how to efficiently and economically share data across environments. In his session at 21st Cloud Expo, Dr. Allon Cohen, VP of Product at Elastifile, will explore new techniques and best practices that help enterprise IT benefit from the advantages of hybrid cloud environments by enabling data availability for both legacy enterprise and cloud-native mission critical applications. By rev...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
Join IBM November 1 at 21st Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA, and learn how IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Cognitive analysis impacts today’s systems with unparalleled ability that were previously available only to manned, back-end operations. Thanks to cloud processing, IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Imagine a robot vacuum that becomes your personal assistant th...
Digital transformation is changing the face of business. The IDC predicts that enterprises will commit to a massive new scale of digital transformation, to stake out leadership positions in the "digital transformation economy." Accordingly, attendees at the upcoming Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA, Oct 31-Nov 2, will find fresh new content in a new track called Enterprise Cloud & Digital Transformation.
Most technology leaders, contemporary and from the hardware era, are reshaping their businesses to do software. They hope to capture value from emerging technologies such as IoT, SDN, and AI. Ultimately, irrespective of the vertical, it is about deriving value from independent software applications participating in an ecosystem as one comprehensive solution. In his session at @ThingsExpo, Kausik Sridhar, founder and CTO of Pulzze Systems, will discuss how given the magnitude of today's applicati...
Smart cities have the potential to change our lives at so many levels for citizens: less pollution, reduced parking obstacles, better health, education and more energy savings. Real-time data streaming and the Internet of Things (IoT) possess the power to turn this vision into a reality. However, most organizations today are building their data infrastructure to focus solely on addressing immediate business needs vs. a platform capable of quickly adapting emerging technologies to address future ...
SYS-CON Events announced today that Golden Gate University will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Since 1901, non-profit Golden Gate University (GGU) has been helping adults achieve their professional goals by providing high quality, practice-based undergraduate and graduate educational programs in law, taxation, business and related professions. Many of its courses are taug...
What is the best strategy for selecting the right offshore company for your business? In his session at 21st Cloud Expo, Alan Winters, U.S. Head of Business Development at MobiDev, will discuss the things to look for - positive and negative - in evaluating your options. He will also discuss how to maximize productivity with your offshore developers. Before you start your search, clearly understand your business needs and how that impacts software choices.
SYS-CON Events announced today that Ryobi Systems will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Ryobi Systems Co., Ltd., as an information service company, specialized in business support for local governments and medical industry. We are challenging to achive the precision farming with AI. For more information, visit http:...
As popularity of the smart home is growing and continues to go mainstream, technological factors play a greater role. The IoT protocol houses the interoperability battery consumption, security, and configuration of a smart home device, and it can be difficult for companies to choose the right kind for their product. For both DIY and professionally installed smart homes, developers need to consider each of these elements for their product to be successful in the market and current smart homes.
SYS-CON Events announced today that Avere Systems, a leading provider of hybrid cloud enablement solutions, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Avere Systems was created by file systems experts determined to reinvent storage by changing the way enterprises thought about and bought storage resources. With decades of experience behind the company’s founders, Avere got its ...