|By Udayan Banerjee||
|February 21, 2013 12:41 AM EST||
If you have any doubt about it just look at the adoption rate … look at the study results published … or just try it yourself.
Offshoring also works!
Again, if you have any doubt, just look at the growth of offshoring … look at the success of the success of the India based IT companies … try to find a reasonably large company which has no offshore presence.
People or Process … which is more important?
If you are following agile methods then … obviously … people are more important. In fact it is clearly stated in the Agile manifesto. Off course, the manifesto does not say that process is not important but it emphasizes that people are more important than process and tool.
If you are into offshoring then the clear winner is process. Almost all large offshoring outfit have focused on process and have adopted SEI-CMMi model. On the same vein, CMMi does not say the people are not important, but the focus is clearly on processes and practices.
But, is this not contradictory?
Dreyfus Model of Skill Acquisition
One possible explanation is that both people and process are important. Successful agile implementation does not ignore process. Similarly, successful offshoring does not ignore people.
However, a better explanation can be found in the Dreyfus Model of Skill Acquisition.
If you search the net you will find tons of material explaining what the model is and I have included few of the at the end of this post. However, the simplest and the shortest explanation comes from Seth Godin:
The Dreyfus model of skill acquisition posits that there are five stages people go through:
- Novice = wants to be given a manual, told what to do, with no decisions possible
- Advanced beginner = needs a bit of freedom, but is unable to quickly describe a hierarchy of which parts are more important than others
- Competent = wants the ability to make plans, create routines and choose among activities>
- Proficient = the more freedom you offer, the more you expect, the more you’ll get
- Expert = writes the manual, doesn’t follow it
Offshore Software Development, CMMi and Process Focus
When the offshoring started, the workforce comprised of Novices and Advanced Beginner with a handful of experts guiding them. The growth of offshoring was too fast to move the Advanced Beginners to become Competent in the required number.
Therefore, it was logical for the organizations to focus on gaining process expertise and the most logical choice was the SEI – Capability Maturity Model (CMMi). The focus was on “Conformance to Requirement”. It was necessary to have more people to do the same work but that could be absorbed through the huge gap of salary.
Every project needed to find at least on expert. That expert could guide the team and interact with the onsite people. Projects which could not find such experts failed badly.
The growth of the offshoring industry have validated this approach.
Agile Methods and People Focus
Agile methods became popular where enough number of Competent and Proficient software developers where available. Once a developer becomes Competent he is ready and willing to take ownership of his work.
“…you might see folks at this level typically described as “having initiative” and being “resourceful.” They tend to be in a leadership role in the team…even at this level, practitioners can’t apply agile methods the way we would like—there isn’t yet enough ability for reflection and self correction…” - Andrew Hunt
Agile methods were ideally suited for Proficient software developers. All you needed to do was to…
“…Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done…” – 5th principle behind agile manifesto!
It is no surprise that agile methods worked and worked very well.
The story of offshoring is not over yet!
Offshoring growth came down from the ridiculous 30-50% per year to more down to earth 10-15%. That allowed more time to have sufficient numbers of Competent and Proficient developers. There are around 2 million ITES professional in India and even if only a small percentage can be classified as Competent and Proficient developers, you still land up with a huge number!
No wonder the India software industry has started looking beyond “Conformance to Requirement”
What about the expert?
The expert observes the world but trusts his inner vision. He concerns himself with the depth and not the surface, with the fruit and not the flower.
When expert leads, the team is hardly aware that he exists. He is content to serve as an example and not to impose his will. He doesn’t talk, he acts. When this is done, the team says, “Amazing: we did it, all by ourselves!”
The expert shapes events as they come. He steps out of the way and lets the design speak for itself. His workings remain a mystery, he just shows the results.
This might sound familiar to you because this is an condensed and modified version of The Tao of the Software Architect.
- Pragmatic Thinking and Learning – Refactor Your “Wetware” (Chapter 2) - by Andrew Hunt (one of the 17 original signatories of agile manifesto)
- Dreyfus Model Of Skills Acquisition
- Getting smart about the hierarchy of smart - by Seth Godin
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
Jul. 31, 2016 05:00 AM EDT Reads: 2,599
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
Jul. 31, 2016 03:15 AM EDT Reads: 1,702
The IETF draft standard for M2M certificates is a security solution specifically designed for the demanding needs of IoT/M2M applications. In his session at @ThingsExpo, Brian Romansky, VP of Strategic Technology at TrustPoint Innovation, explained how M2M certificates can efficiently enable confidentiality, integrity, and authenticity on highly constrained devices.
Jul. 31, 2016 02:30 AM EDT Reads: 1,223
In today's uber-connected, consumer-centric, cloud-enabled, insights-driven, multi-device, global world, the focus of solutions has shifted from the product that is sold to the person who is buying the product or service. Enterprises have rebranded their business around the consumers of their products. The buyer is the person and the focus is not on the offering. The person is connected through multiple devices, wearables, at home, on the road, and in multiple locations, sometimes simultaneously...
Jul. 31, 2016 01:30 AM EDT Reads: 1,030
Basho Technologies has announced the latest release of Basho Riak TS, version 1.3. Riak TS is an enterprise-grade NoSQL database optimized for Internet of Things (IoT). The open source version enables developers to download the software for free and use it in production as well as make contributions to the code and develop applications around Riak TS. Enhancements to Riak TS make it quick, easy and cost-effective to spin up an instance to test new ideas and build IoT applications. In addition to...
Jul. 31, 2016 12:45 AM EDT Reads: 2,044
Identity is in everything and customers are looking to their providers to ensure the security of their identities, transactions and data. With the increased reliance on cloud-based services, service providers must build security and trust into their offerings, adding value to customers and improving the user experience. Making identity, security and privacy easy for customers provides a unique advantage over the competition.
Jul. 30, 2016 11:30 PM EDT Reads: 1,347
CenturyLink has announced that application server solutions from GENBAND are now available as part of CenturyLink’s Networx contracts. The General Services Administration (GSA)’s Networx program includes the largest telecommunications contract vehicles ever awarded by the federal government. CenturyLink recently secured an extension through spring 2020 of its offerings available to federal government agencies via GSA’s Networx Universal and Enterprise contracts. GENBAND’s EXPERiUS™ Application...
Jul. 30, 2016 10:30 PM EDT Reads: 1,949
"We've discovered that after shows 80% if leads that people get, 80% of the conversations end up on the show floor, meaning people forget about it, people forget who they talk to, people forget that there are actual business opportunities to be had here so we try to help out and keep the conversations going," explained Jeff Mesnik, Founder and President of ContentMX, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 30, 2016 09:45 PM EDT Reads: 1,506
I wanted to gather all of my Internet of Things (IOT) blogs into a single blog (that I could later use with my University of San Francisco (USF) Big Data “MBA” course). However as I started to pull these blogs together, I realized that my IOT discussion lacked a vision; it lacked an end point towards which an organization could drive their IOT envisioning, proof of value, app dev, data engineering and data science efforts. And I think that the IOT end point is really quite simple…
Jul. 30, 2016 07:30 PM EDT Reads: 1,330
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
Jul. 30, 2016 07:00 PM EDT Reads: 2,781
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
Jul. 30, 2016 05:00 PM EDT Reads: 1,315
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 30, 2016 04:30 PM EDT Reads: 2,287
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus...
Jul. 30, 2016 04:30 PM EDT Reads: 1,129
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Jul. 30, 2016 01:30 PM EDT Reads: 999
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
Jul. 30, 2016 11:30 AM EDT Reads: 1,426
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
Jul. 30, 2016 10:45 AM EDT Reads: 1,156
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
Jul. 30, 2016 10:15 AM EDT Reads: 1,538
ReadyTalk has expanded the capabilities of the FoxDen collaboration platform announced late last year to include FoxDen Connect, an in-room video collaboration experience that launches with a single touch. With FoxDen Connect, users can now not only engage in HD video conferencing between iOS and Android mobile devices or Chrome browsers, but also set up in-person meeting rooms for video interactions. A host’s mobile device automatically recognizes the presence of a meeting room via beacon tech...
Jul. 30, 2016 10:00 AM EDT Reads: 578
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
Jul. 30, 2016 10:00 AM EDT Reads: 2,194
It’s 2016: buildings are smart, connected and the IoT is fundamentally altering how control and operating systems work and speak to each other. Platforms across the enterprise are networked via inexpensive sensors to collect massive amounts of data for analytics, information management, and insights that can be used to continuously improve operations. In his session at @ThingsExpo, Brian Chemel, Co-Founder and CTO of Digital Lumens, will explore: The benefits sensor-networked systems bring to ...
Jul. 30, 2016 09:15 AM EDT Reads: 1,675