Welcome!

Weblogic Authors: Yeshim Deniz, Elizabeth White, Michael Meiner, Michael Bushong, Avi Rosenthal

News Feed Item

CRM Magazine Presents Its 2014 Market Awards at the CRM Evolution Conference

CRM magazine announced the recipients of its 2014 CRM Market Awards in its August 2014 issue. The 13th annual CRM Market Awards honor the vendors, consultants, and client companies focused on enhancing customer experiences and relationships through the sophisticated integration of people, processes, and technologies.

In total, 36 vendors are recognized in this year’s CRM Market Leader Awards across 10 industry categories. Each category recognizes one Market Winner, denoting the company receiving the highest score compared with its peers; four Market Leaders; and a “One to Watch.” Additionally, CRM magazine honored five Influential Leaders, six Rising Stars, and four CRM Elite implementation awards.

The CRM Market Awards are given to recognize individuals and companies that have performed at the highest level, shaping the industry and pushing it forward.

CRM magazine is happy to recognize excellence in customer relationship efforts in our 2014 CRM Market Awards. These companies and individuals are bringing customer experiences to new heights by streamlining business processes, maximizing profitability, and providing more value to customers,” said David Myron, CRM magazine’s editorial director.

Recipients of the CRM Market Leader Awards were determined through an extensive process and proprietary rating formula that polls industry analysts for product and functionality assessments, company direction, and customer satisfaction. Product and services costs and financial and corporate information are also factored into overall scores.

Recipients of the 2014 CRM Market Leader Awards are listed below in their respective categories:

Enterprise Suite CRM

  • Winner: Salesforce.com
  • Leaders: Microsoft, Oracle, SAP, SugarCRM
  • One to Watch: BPMonline

Midmarket Suite CRM

  • Winner: Microsoft
  • Leaders: NetSuite, Oracle, Salesforce.com, SugarCRM
  • One to Watch: BPMonline

Small Business Suite CRM

  • Winner: Microsoft
  • Leaders: InfusionSoft, Salesforce.com, SugarCRM, Zoho
  • One to Watch: NetSuite

Sales Force Automation

  • Winner: Salesforce.com
  • Leaders: BPMonline, Microsoft, Oracle, Zoho
  • One to Watch: SugarCRM

Incentive Management

  • Winner: IBM (Varicent)
  • Leaders: Callidus Software, NICE Systems, Synygy, Xactly
  • One to Watch: VUE Software

Marketing Solutions

  • Winner: Salesforce.com
  • Leaders: Adobe, Marketo, Silverpop, Teradata
  • One to Watch: Oracle

Business Intelligence

  • Winner: IBM
  • Leaders: Oracle, SAP, SAS Institute, Teradata
  • One to Watch: Qliktech

Data Quality

  • Winner: Informatica
  • Leaders: IBM, Pitney Bowes, SAS Institute, Trillium Software
  • One to Watch: SAP

Open-Source CRM

  • Winner: SugarCRM
  • Leaders: Agile CRM, SplendidCRM, vTiger, Xtuple
  • One to Watch: CiviCRM

Consultancies

  • Winner: Hitachi Consulting
  • Leaders: Appirio, Cognizant, Deloitte, IBM Global Business Services
  • Ones to Watch: Capgemini and Cloud Sherpas

The magazine named five members of the CRM community as 2014 Influential Leaders:

  • Satya Nadella, CEO, Microsoft;
  • Chet Kanojia CEO, Aereo.com;
  • Marissa Mayer, CEO, Yahoo
  • Jack Ma, Founder, Alibaba
  • Ray Wang, Principal Analyst, Founder, and Chairman, Constellation Research

CRM magazine also named six Rising Stars for the year:

  • Newly expanded marketing solutions provider Adobe;
  • AgileOne, a predictive analytics provider for marketing;
  • Enterprise productivity solutions provider Cirruspath;
  • Visual analytics provider Curalate;
  • B2B marketing provider Demandbase; and
  • Savo, a provider of sales enablement and productivity solutions.

Lastly, CRM magazine named four customer implementations as winners of its CRM Elite Award:

  • BikeBerry, a Retention Science deployment;
  • RedGlaze Group, a SugarCRM implementation;
  • SeatGeek, a URX deployment; and
  • Sony Computer Entertainment America, a Salesforce.com deployment.

The 2014 CRM Market Awards will be presented to award recipients on August 18, 2014, during the opening reception at the CRM Evolution conference, held at the Marriott Marquis in New York. An expanded version of the results have been published in the August 2014 issue of CRM magazine—available in print and in digital NXTBook format. The awards package is also available online, at http://www.destinationCRM.com.

About CRM Magazine

CRM magazine is the leading publication of the customer relationship management industry, covering sales, marketing, and customer service strategies. The magazine also administers and hosts the annual CRM Evolution conference. Each of these properties is designed to serve customer-centric business initiatives and leaders who recognize CRM as a key strategy for creating enhanced customer value in any industry. For more information about the magazine, its editorial calendar, or CRM in general, please visit www.destinationCRM.com. The monthly magazine and the destinationCRM.com Web site are properties of CRM Media, a division of Information Today, Inc.

About CRM Evolution

CRM Evolution is a premier conference and exposition (www.crmevolution.com) showcasing the latest ideas and trends in customer relationship management. CRM practitioners, consultants, and other leading voices in the industry meet annually at CRM Evolution to share and discuss the latest ideas, strategies, innovations, and services and solutions from the world's leading companies. CRM Evolution, destinationCRM.com, and CRM magazine are properties of CRM Media, a division of Information Today, Inc.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
DX World EXPO, LLC, a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Conference Guru has been named “Media Sponsor” of the 22nd International Cloud Expo, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. A valuable conference experience generates new contacts, sales leads, potential strategic partners and potential investors; helps gather competitive intelligence and even provides inspiration for new products and services. Conference Guru works with conference organizers to pass great deals to gre...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develop...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, led attendees through the exciting evolution of the cloud. He looked at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering m...
"Evatronix provides design services to companies that need to integrate the IoT technology in their products but they don't necessarily have the expertise, knowledge and design team to do so," explained Adam Morawiec, VP of Business Development at Evatronix, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices to ...
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
Large industrial manufacturing organizations are adopting the agile principles of cloud software companies. The industrial manufacturing development process has not scaled over time. Now that design CAD teams are geographically distributed, centralizing their work is key. With large multi-gigabyte projects, outdated tools have stifled industrial team agility, time-to-market milestones, and impacted P&L stakeholders.
"Akvelon is a software development company and we also provide consultancy services to folks who are looking to scale or accelerate their engineering roadmaps," explained Jeremiah Mothersell, Marketing Manager at Akvelon, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
22nd International Cloud Expo, taking place June 5-7, 2018, at the Javits Center in New York City, NY, and co-located with the 1st DXWorld Expo will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud ...
"Cloud Academy is an enterprise training platform for the cloud, specifically public clouds. We offer guided learning experiences on AWS, Azure, Google Cloud and all the surrounding methodologies and technologies that you need to know and your teams need to know in order to leverage the full benefits of the cloud," explained Alex Brower, VP of Marketing at Cloud Academy, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clar...
Gemini is Yahoo’s native and search advertising platform. To ensure the quality of a complex distributed system that spans multiple products and components and across various desktop websites and mobile app and web experiences – both Yahoo owned and operated and third-party syndication (supply), with complex interaction with more than a billion users and numerous advertisers globally (demand) – it becomes imperative to automate a set of end-to-end tests 24x7 to detect bugs and regression. In th...
"MobiDev is a software development company and we do complex, custom software development for everybody from entrepreneurs to large enterprises," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
"There's plenty of bandwidth out there but it's never in the right place. So what Cedexis does is uses data to work out the best pathways to get data from the origin to the person who wants to get it," explained Simon Jones, Evangelist and Head of Marketing at Cedexis, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
SYS-CON Events announced today that Telecom Reseller has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.