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WebLogic Improves Operational Support Systems for Telecom Italia

WebLogic Improves Operational Support Systems for Telecom Italia

(October 1, 2003) - BEA Systems, Inc. and Granite Systems, a communications software provider of Service Resource Management solutions, have teamed up to provide European telecommunications carrier Telecom Italia, with superior performance and significant ROI for its operational support systems.

To meet the needs of Telecom Italia’s growing customer base and help process as many as 14,000 broadband service orders per day, BEA and Granite Systems worked together to develop and deploy a next-generation network infrastructure for the tier-1 carrier. Using BEA WebLogic Integration, used in Granite’s Process Automator module, and Granite’s Xng Core System, the two companies developed a more efficient system designed to receive customer orders and perform automated design and assignment of Telecom Italia’s circuits and services. In addition, BEA WebLogic Server was used as the system’s underlying infrastructure, bringing the advantages of scalability and flexibility of the J2EE software architecture. Once deployed, Telecom Italia was able to decrease its provisioning interval for DSL services by one-third, and reduce its operational costs 20 percent.

"Telecommunications is one of the most demanding industries in terms of IT performance and integration requirements," said Scott Edgington, vice president and general manager, global software partners, BEA Systems. "The high-value solutions BEA and its partners develop for the industry, as illustrated by our work with Granite and Telecom Italia, continue to demonstrate that BEA WebLogic Platform can deliver unmatched productivity gains and cost-savings for even the most challenging IT solutions."

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